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Return & Exchange Policies
Your satisfaction is our priority at Poptastic Planner
Return Policy
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1. Eligibility for Returns
Items can be returned within 30 days of receipt. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
2. Non-Returnable Items
Due to hygiene reasons, personalized planners, digital downloads, and clearance items are non-returnable.
3. Return Process
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Contact our customer service team via our website's contact form.
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Provide your order number and the reason for the return.
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Our team will provide you with instructions for returning the item.
4. Shipping Costs
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Exchange Policy
Exchange Process
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Reach out to customer service with your order number and the item details you would like to exchange.
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Our team will guide you through the process and provide you with the necessary instructions.